Updated August 17, 2026
Privacy Policy
Novapath is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
In order to provide you the content requested, we need to store and process your personal data.
By submitting this form you allow consent to receive SMS from Novapath Supply Chain Systems. Frequency may vary. Message & data rates may apply. Reply STOP to opt out of further messaging or reply HELP for more information. For more information, view our Privacy Policy.
What this policy covers
This policy explains how Novapath handles information collected through novapath.com — the pages you visit, the forms and live chat on the site, and what the site stores on your device. It does not describe information we handle when delivering services under a contract; that is governed by the agreement with the client or carrier concerned.
Who we are
Novapath Supply Chain Systems, 601 Silveron Blvd., Suite 180, Flower Mound, TX 75028. For any question about this policy, or about information we hold about you, email info@novapath.com.
Information we collect through this website
Information you give us. If you complete a form or start a live chat, we receive what you enter — typically your name, email address, company, phone number and your message.
Information collected automatically. Which pages you view, the site or search that referred you, an approximate location derived from your IP address, and your device and browser type.
Analytics and tracking on this website
These are the third-party tools running on novapath.com, and what each is for.
Google Analytics 4
Property G-6HTMLTEE1N. Measures which pages are read and how visitors arrive.
Google Tag Manager
Container GTM-W44NQDGK. Loads and manages the tags described here.
HubSpot
Portal 23382337. Powers our forms, the live chat widget, and analytics that connect a form submission to the pages someone viewed beforehand.
Framer
Hosts this website and provides aggregate, cookieless visit measurement that sets nothing on your device.
Cookies and similar technologies
When you first visit, a banner asks what the site may use. Strictly necessary cookies are always on. Analytics and Advertising are yours to control, and you can change your mind at any time.
Strictly necessary
Site delivery, security, and remembering the cookie choice you made — stored as npConsent on your device. These cannot be switched off.
Analytics
_ga, _ga_6HTMLTEE1N and _gid (Google Analytics), plus __hstc, __hssc, __hssrc and hubspotutk (HubSpot). They tell returning visits apart, group page views into sessions, and connect a form submission to the pages that led to it.
Advertising
_gcl_au and related Google identifiers, which allow advertising and campaign performance to be measured. Nothing in this category is set unless an advertising tag is active in our tag manager.
Your choices
Use the Your Privacy Choices link at the foot of any page to turn Analytics or Advertising on or off. Declining also deletes the cookies already set on this site. You can unsubscribe from marketing email using the link in any message, and reply STOP to any text message.
Global Privacy Control
Some browsers and extensions send a Global Privacy Control signal, telling every site you visit that you do not want your information sold or shared. This site detects that signal and honors it automatically, switching the optional categories off and locking them so nothing can turn them back on. Texas, where Novapath is based, requires recognition of a universal opt-out signal of this kind.
How we use information
To respond to enquiries and provide the services you asked about. To operate, secure and improve this website. To send communications you have asked for, and to stop when you tell us to. And to meet our legal, tax and contractual obligations.
Who we share it with
We share website information with the providers named above, who process it on our behalf and under contract. We may also disclose information where the law requires it. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Your rights
Depending on where you live you may have the right to know what personal information we hold about you, to receive a copy of it, to correct it, to have it deleted, and to opt out of its sale or sharing. Residents of Texas, California, Colorado, Connecticut, Oregon, Virginia and a growing number of other states have these rights under their state privacy laws.
To make a request, email info@novapath.com. We may need to verify your identity before we act, and if someone is acting on your behalf we will ask for proof of their authority. We will not treat you differently for exercising any of these rights.
How long we keep information
Enquiries and chat transcripts are kept for as long as we need them to deal with the enquiry and to meet our legal and tax obligations. Analytics identifiers expire on the schedule set by the tools above; Google Analytics identifiers last up to two years.
Security
We use established providers and limit access to information to those who need it. No website can promise perfect security, but we take reasonable steps to protect what we hold.
Children
This website is intended for adults acting in a professional capacity. We do not knowingly collect information from children under 16.
Changes to this policy
If this policy changes we will update the date shown at the top of this page and explain anything material here.
Contact us
Novapath Supply Chain Systems, 601 Silveron Blvd., Suite 180, Flower Mound, TX 75028. Email info@novapath.com.